上海沪通阀门科技有限公司（原上海沪通阀门厂）保证符合：合同、标书规定的质量、规格、型号、材质及性能要求，保证阀 门设备经正确安装、正常运行和保养，在其使用寿命内具有满意的性能。设备制造完成后，公司对质量、性能要求按合同、标 书规定进行详细而全面的检查，质量达到要求，并出具产品合格证、检验记录。并通知买方来公司检查和验收设备，或直接发 送需方目的地。阀门设备保质期为安装调试合格后 12 个月。保质期内，公司对设计、工艺、材料的缺陷而发生的任何不足或 故障负责，设备更换、维修所涉及的有关费用及由此引起的相关损失由公司承担，同时相应延长更换和修补零件的质量保证期。 随着市场经济的深入发展，市场的竞争日趋激烈，用户对产品的要求也越来越多，并且对售后服务方面的要求也越来越高，为 此公司质量管理部门为适应市场发展的要求专门设立售后服务组、配备了多名专业服务人员负责处理产品售后服务事宜。同时 在内部质量管理方面也作了多方努力，各项质量活动实行标准化、程序化、规范化管理。更进一步完善公司阀门产品的售后服 务，特向用户承诺：
2、我公司保证出厂的产品均按有关国际和国家标准及合同、标书规定生产和检验，不合格的产品决不出厂。保证严格履行、 兑现产品三包，严格执行国家工业产品售后服务有关规定，对出厂产品自发货日起的十二个月内，在产品说明书规定的正常操 作条件下公司将负责质保期限内质量完好，运转使用正常。
3、用户对我公司产品提出质量异议，保证接到用户提出异议后，24 小时内作出处理意见。若需现场解决的，保证及时派出专 业技术服务人员，并做到质量问题不解决服务人员不撤离。对每次用户反馈的产品质量问题及处理结果公司将予以存档。
Shanghai hutong valve technology co., LTD. (original shanghai hutong valve factory) ensure that they meet: contract, quality and specifications stipulated in the tender document, model, material and performance requirements, ensure the normal operation of the valve equipment by the correct installation, and maintenance, has a satisfactory performance in its service life. Equipment manufacturing is completed, the company to the quality and performance requirements stipulated in the contract, bid a detailed and comprehensive examination, quality requirements, and issue the product certificate, inspection records. Inspection and acceptance of the equipment and notify the buyer of the company, or directly to buyer's destination. The valve equipment warranty for 12 months after installation and debugging qualified. Warranty period, the company for the defect of design, process, materials and was responsible for the any inadequacy or failure, equipment replacement and maintenance of the related expenses involved and the resulting losses shall be borne by the company, at the same time corresponding quality guarantee period of extension of the replacement and repair parts.
With the further development of market economy, market competition, more and more requirements for products and is becoming more and more high to the requirement of after-sales service, for the company quality management department in order to adapt to the requirement of market development set up after-sales service, is equipped with professional service personnel shall be responsible for handling matters of product after-sales service. Bt the same time has also made many efforts in internal quality management, standardized quality activities, procedural and standardized management. Further perfect the valve products after-sales service, commitment to users:
1, products with inspection certificate of quality and instructions, to ensure that users can correct installation and use of the products of our company.
2, our company guarantee the factory's products are in accordance with relevant international and national standards, tender and contract regulations, production and inspection, unqualified products will never leave the factory. Guarantee strictly fulfill and deliver products three guarantees, strictly implement the relevant provisions of the national industrial product after-sales service, to the factory products within 12 months of the consignment, under normal operating conditions prescribed by the product manual company will be responsible for the quality warranty period in good condition, with normal operation.
3, users, the quality of the products of our company, guarantee after receiving the user object, to deal with in 24 hours. If need to the scene to solve, ensure timely send professional service staff, and quality problem is not solved the evacuation of the service personnel. For each user feedback of quality problems and the result of processing company will be archived.
The above three points is my company's commitment to after-sales service. Sincerely welcome the broad masses of users to comment, and precious opinion with reference to improvement. Sincerely hope to cooperate happily, and create a win-win!